Terms & Conditions

These terms govern the provision of online social-media advertising services by RYVEXA LIMITED (company number 17437469), a company registered in England and Wales with a registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE. Where a separate written service agreement is in place, that agreement applies alongside these terms.

Services are limited to the social-media advertising work agreed with the client. This may include paid campaign setup, audience targeting, campaign configuration, campaign management, budget management, performance monitoring, optimisation and reporting. Anything not expressly agreed in writing falls outside the engagement.

Clients are responsible for providing accurate information, any brand or creative materials required, timely access to advertising accounts where relevant, and for ensuring that what they advertise is lawful and complies with the rules of the advertising platforms used.

Service fees and advertising budgets are agreed in writing before work begins. Advertising spend is separate from service fees and is paid to the advertising platform. No spend is committed without the client's agreement.

Advertising outcomes depend on factors beyond our control, including market conditions, audience behaviour, budget, the client's offer and the performance of third-party platforms. RYVEXA LIMITED does not guarantee sales, leads, revenue, impressions or return on advertising spend.

Campaigns run on external advertising platforms that set their own policies, pricing and approval processes. We are not responsible for platform decisions, account restrictions, outages or changes to their rules or tools.

Materials supplied by the client remain the client's property. Where the client uses their own advertising accounts, those accounts and the data within them remain theirs.

Both parties will keep non-public information shared during the engagement confidential and use it only for the purpose of delivering or receiving the agreed services.

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, our total liability in connection with the services is limited to the service fees paid for the engagement concerned, and we are not liable for indirect or consequential loss, including lost profits or lost advertising spend.

Either party may end an engagement in writing. Work carried out up to the termination date remains payable, and advertising spend already committed with a platform may not be recoverable.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Questions about these terms can be sent to ryvexalimited@outlook.com or 07868234687.